Delivery Policy

Delivery Policy – TrilaeSIM

Last Updated: June 2026

TrilaeSIM provides digital eSIM products and mobile data plans only.

We do not sell or ship any physical goods.Upon successful payment, customers will receive their eSIM details electronically via email and/or through their customer account on the TrilaeSIM website.

Most orders are delivered within minutes after payment confirmation. However, delivery times may vary due to payment verification, system maintenance, or provider-related delays.

Customers are responsible for ensuring that:

– Their device supports eSIM technology.

– The email address provided during checkout is correct.

– They have access to a stable internet connection to receive and install the eSIM.If you do not receive your eSIM within a reasonable timeframe, please contact our support team.

Email: support@trilaesim.com

Phone / WhatsApp: +49 1520 7415547

By placing an order with TrilaeSIM, you agree to this Delivery Policy.